Most Common Questions

 

  • How if the item out of stock?
    We try to have a stock level that will keep up with demand but some popular items may sell out fast. Our focus is to keep up with the latest fashion so we generally do not restock items once they have sold out. If you would like to receive a notification if your size becomes available again, simply add the item/ required size to your wishlist via the iOS APP and we’ll send out an email if it does come back online.

 

  • When i receive my refund
    Returns are sent back via standard post so they take 2-7 business days to reach our warehouse. Once received, your request will be processed within 1-3 business days. For refunds back to your original payment method, please note that your financial institution may need 3-5 days to clear the funds back into your account. Keep an eye out for email notifications – well keep you updated along the way!

 

  • What is our return policy?
    Kindly visit here for more information

 

  • Can i change my delivery address after i placed my order?
    We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been shipped. To change your delivery address, contact us by logging a ticket below or chat with us.
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